Rent advice

Whether you pay weekly or monthly, your rent always covers the upcoming period - so if you pay in June, that's actually for July. It's the same with weekly payment: you're paying for the week ahead, which means your account stays in credit. 

Falling behind can leave to rent arrears and we don't want that for anyone. It can put your home at risk and our Income Management Team is here to help you avoid that. 

Struggling to pay? Let's talk

We get it - rent is a big commitment and sometimes things don't go to plan. If you're finding it hard to keep up with payments, please don't wait. Talk to our Income Management team as soon as you can. We're not here to judge, we're here to help. We'll work with you to come up with a plan that makes things more manageable and help you stay in your home. 

Need a bit more support? 

We've got your back. If you need extra help, we can: 

• Point you towards the local food banks and community hubs in your area. 
• Connect you with partner organisation and charities that might be able to offer financial or practical support, depending on your situation. 

Talk to us early - we're here to help. 

Please get in touch with the Income Management team. The sooner we know; the more we can do to help.