Admin Officer (Property Investment)

You will provide administrative support for the Property Investment team at Vico Homes, which oversees reinvestment projects within our properties, including new kitchens, bathrooms, roofing, sustainability initiatives, and fire prevention works. Your role will encompass team administrative support, paperwork management, and assistance with meetings to ensure smooth and efficient operations.

In addition to these responsibilities, you will play a crucial role in facilitating meetings by preparing agendas, taking minutes, organising relevant documents, and managing all logistical aspects to ensure they run seamlessly and effectively.

What you’ll be doing

• Coordinate appropriate responses to various customer and contractor enquiries, focusing on resolving issues efficiently.
• Attend meetings to support all workstreams as needed, ensuring accurate minutes are taken and comprehensive records are created for audit trails.
• Assist the office/field-based workforce in completing all operational activities according to business requirements and corporate performance indicators.
• Support office-based management teams and a field-based workforce completes all operational activities to meet the requirements of the business.
• Collaborate with the team to solve problems and ensure services meet established standards.
• Handle telephone enquiries and take detailed messages for colleagues, adhering to GDPR regulations. 

What we’re looking for 

• Self-motivated with strong attention to detail and excellent time management skills.
• Experience with IT systems, particularly Microsoft Office, and be proficient in data entry and accurate record keeping.
• Clear verbal and written communication skills, be capable of working independently or collaboratively, and have a customer-focused mindset.
• Effective problem-solving skills, initiative, and a proactive approach to improving working practices are essential.
• Additionally, you must be able to manage documentation to ensure compliance with legislation and respond effectively under pressure to meet deadlines.

For more details on what we’re looking for in this role, please see the Job Description below.

For more information or an informal chat about this role, please contact Evi McNally, Support Team Supervisor on 07785 575087.

Please note that interviews will be held on 2 June 2025

Vico Homes is accredited by Investors in People, which means we recognise that our colleagues are our most valuable asset. As an employer we can offer you a great set of benefits which includes:

• 26 days holiday (rising to 31 after 5 years' service) and statutory bank holidays;
• an extra day off on your birthday;
• generous employer pension contribution;
• happy to talk flexible working, including options for reduced hours, compressed hours or other flexible working patterns;
• a wide range of personal development opportunities;
• a fantastic health and wellbeing package;
• access to Vico Homes Rewards for a fantastic range of lifestyle savings and salary sacrifice schemes including cycle to work, home electronics and our car benefit scheme;
• one day to take part in our Volunteering Scheme; and
• "cycle to work" scheme and discounted shopping platform.

We are an equal opportunities employer and welcome applications from all.

How to apply

• Read the job description, person specification and guidance notes below.
• Complete the supporting information form below with details of how you meet the person specification.
• We also encourage you to provide your CV if you have one but please remove any information that identifies you (e.g. your name and address). 
• Email your supporting information form, and CV if you have one, to [email protected] before the closing date. Applications close at midnight on the date specified at the top of this page.

What happens next? 

• You'll receive an automatic reply to let you know we've received your application.
• We'll then score all the applications against the person specification and contact you to let you know if we're inviting you to interview. 

If you have any questions, please contact our Recruitment Team on the email address above.