Community Safety Officer

We are looking for someone to join our Community Safety Team who will take responsibility for serious anti-social behaviour casework. 

What you’ll be doing

As part of the Community Safety Team, you will support the delivery of Vico Homes Community Safety Strategy and policies and procedures for tackling anti-social behaviour. Your role will involve promptly assessing and investigating each case to determine whether preventative, intervention or legal action is required through a customer centred approach.

As a Community Safety Officer, you will provide direct support to witnesses and victims, ensuring that they are kept informed as to the progress of their case and supported throughout the various stages of the process. You will also work closely with a wide range of community safety partners to ensure a coordinated response to tackling issues of anti-social behaviour, domestic violence, and hate crime.

What we’re looking for 

You will have experience of working with partner agencies and preparing legal cases and developing improvement plans that recognize the issues affecting individual communities and vulnerable victims of anti-social behaviour.

Additionally, you will be able to demonstrate a commitment to providing excellent customer service, have strong verbal and written communications skills and the ability to work flexibly in a high paced environment.

For more information or an informal chat about this role, please contact Luke Booth, Tenancy Support Manager on 07776163570. 

Vico Homes is accredited by Investors in People, which means we recognise that our colleagues are our most valuable asset. As an employer we can offer you a great set of benefits which includes:

• 26 days holiday (rising to 31 after 5 years' service) and statutory bank holidays;
• an extra day off on your birthday;
• generous employer pension contribution;
• happy to talk flexible working, including options for reduced hours, compressed hours or other flexible working patterns;
• a wide range of personal development opportunities;
• a fantastic health and wellbeing package;
• access to Vico Homes Rewards for a fantastic range of lifestyle savings and salary sacrifice schemes including cycle to work, home electronics and our car benefit scheme;
• one day to take part in our Volunteering Scheme; and
• "cycle to work" scheme and discounted shopping platform.

We are an equal opportunities employer and welcome applications from all.

How to apply

• Read the job description, person specification and guidance notes below.
• Complete the supporting information form below with details of how you meet the person specification.
• We also encourage you to provide your CV if you have one but please remove any information that identifies you (e.g. your name and address). 
• Email your supporting information form, and CV if you have one, to [email protected] before the closing date. Applications close at midnight on the date specified at the top of this page.

What happens next? 

• You'll receive an automatic reply to let you know we've received your application.
• We'll then score all the applications against the person specification and contact you to let you know if we're inviting you to interview. 

If you have any questions, please contact our Recruitment Team on the email address above.