Estate Officer (Neighbourhoods)

Are you someone with drive, commitment, and a passion for maintaining and enhancing estates? If so, we have an exciting opportunity for you! We are looking for an Estate Officer to join our Estates team at Vico Homes.

Join us in making a difference in our communities and creating places where people love to live and stay. If you're ready to embrace this rewarding challenge, apply now and become a valued member of our dedicated team. Together, we'll make a positive impact on our residents lives and maintain our commitment to excellence in customer service. 

What you’ll be doing

As an Estate Officer – Neighbourhoods, you will manage individual tenancy conditions, work towards improving the environmental quality of our neighbourhoods and build positive relationships with tenants, residents and partners within the area. 

See our video to find out more about the role and what it’s like to work with us:

What we’re looking for 

To join our Estates team, we’re looking for someone with:

• a qualification at Level 2 of the Regulated Qualification Framework;
• relevant and significant housing experience;
• the ability to solve complex problems to achieve positive outcomes;
• an understanding of the issues affecting individual Vico Homes tenants and the wider community;
• evidence of a customer focused approach to service users; and
• excellent interpersonal, communication and negotiation skills with stakeholders and managers.

This post requires applicants to hold a current, valid UK driving licence with the ability to travel throughout the district on a daily basis. You will also need to be available to attend out of hours meetings, occasional Saturday working, participate in out of hours call out and emergency planning procedures.  

For more details on what we’re looking for in this role, please see the Job Description linked below.

For more information or an informal chat about this role, please contact Tom Berry, Tenancy Management Officer on 07780229669. 

Vico Homes is accredited by Investors in People, which means we recognise that our colleagues are our most valuable asset. As an employer we can offer you a great set of benefits which includes:

• 26 days holiday (rising to 31 after 5 years' service) and statutory bank holidays;
• an extra day off on your birthday;
• generous employer pension contribution;
• happy to talk flexible working, including options for reduced hours, compressed hours or other flexible working patterns;
• a wide range of personal development opportunities;
• a fantastic health and wellbeing package;
• access to Vico Homes Rewards for a fantastic range of lifestyle savings and salary sacrifice schemes including cycle to work, home electronics and our car benefit scheme;
• one day to take part in our Volunteering Scheme; and
• "cycle to work" scheme and discounted shopping platform.

We are an equal opportunities employer and welcome applications from all.

How to apply

• Read the job description, person specification and guidance notes below.
• Complete the supporting information form below with details of how you meet the person specification.
• We also encourage you to provide your CV if you have one but please remove any information that identifies you (e.g. your name and address). 
• Email your supporting information form, and CV if you have one, to [email protected] before the closing date. Applications close at midnight on the date specified at the top of this page.

What happens next? 

• You'll receive an automatic reply to let you know we've received your application.
• We'll then score all the applications against the person specification and contact you to let you know if we're inviting you to interview. 

If you have any questions, please contact our Recruitment Team on the email address above.