Estate Officers

We are looking for individuals who have drive, commitment and passion to help maintain and improve the estates, where homes  are owned and managed by us .  

A key part of these roles is to always promote our service in a manner consistent with the, Customer Charter Standards, legal and regulatory requirements.

In these roles, you will manage individual tenancies conditions and improve environmental quality of our neighbourhoods, to help create places where people want to live and stay. 

Details of each role which we are recruiting are as follows: 

Estate Officer – Wider Operating Area 

Up to 37 Hours, Fixed term up to 12 months 

You will be required to take a pro-active approach to managing tenancy breaches and provide relevant support to individual tenants across the wider region. You will effectively manage and monitor a caseload, be able to prepare written statements and have an understanding of the legal process. You will represent Vico Homes in court and whilst working with key partners, internally and externally to support our tenants.

Estate Officer – Peripatetic

Up to 37 Hours, Permanent 

You will be responsible for all aspects of tenancy and estate management within the Wakefield district and when required across the wider Yorkshire region. You will primarily work across all seven neighbourhood areas within the Wakefield district to provide additional employee resource.

What we’re looking for 

To join our Estates team, we’re looking for someone with:

• relevant and significant housing experience;
• an understanding of the issues affecting individual our tenants and the wider community;
• strong and effective verbal and written communication skills;
• ability to deliver high levels of performance to meet the agreed targets, standards and deadlines in a performance-oriented culture;
• excellent time management and organisational skills;
• decisive analytical and interpretation skills; and
• self-motivated with the ability to work in pressurised situations.

The position requires applicants to hold a current, valid UK driving licence with the ability to travel throughout the Wakefield district and wider region, when required on a daily basis. You may also need to be available to attend out of hours meetings and participate in out of hours call-out and emergency planning procedures.

For more details on what we’re looking for in this role, please see the Job Description below.

For more information or an informal chat about the role or working for WDH please contact Lisa Burton , Tenancy Management Officer on 07976953358 or Abbi Jones, Tenancy Management Officer 07584771086 . Alternatively, we are hosting an online recruitment session where you can meet the team and learn more about our Estate Officer roles.

Online Recruitment Session

Are you interested in becoming an Estate Officer but want to learn more before applying? We’re hosting an online recruitment session where you can:

• Meet the team and learn about what it’s like to work at Vico Homes.
• Discover more about the Estate Officer role, including day-to-day responsibilities and career growth opportunities.
• Ask any questions you may have about the job, benefits, or the application process.
  

Session Details:

• Date: Monday 23 June 2025
• Time: 12pm to 12.30pm or 5pm to 5.30pm
• Location: Online via Microsoft teams 
  

To register for one of the sessions, please email us at [email protected]. Once registered, we will send you the details to join the session.

We look forward to connecting with you and helping you take the first step toward an exciting career with Vico Homes.

Vico Homes is accredited by Investors in People, which means we recognise that our colleagues are our most valuable asset. As an employer we can offer you a great set of benefits which includes:

• 26 days holiday (rising to 31 after 5 years' service) and statutory bank holidays;
• an extra day off on your birthday;
• generous employer pension contribution;
• happy to talk flexible working, including options for reduced hours, compressed hours or other flexible working patterns;
• a wide range of personal development opportunities;
• a fantastic health and wellbeing package;
• access to Vico Homes Rewards for a fantastic range of lifestyle savings and salary sacrifice schemes including cycle to work, home electronics and our car benefit scheme;
• one day to take part in our Volunteering Scheme; and
• "cycle to work" scheme and discounted shopping platform.

We are an equal opportunities employer and welcome applications from all.

How to apply

• Read the job description, person specification and guidance notes below.
• Complete the supporting information form below with details of how you meet the person specification.
• We also encourage you to provide your CV if you have one but please remove any information that identifies you (e.g. your name and address). 
• Email your supporting information form, and CV if you have one, to [email protected] before the closing date. Applications close at midnight on the date specified at the top of this page.

What happens next? 

• You'll receive an automatic reply to let you know we've received your application.
• We'll then score all the applications against the person specification and contact you to let you know if we're inviting you to interview. 

If you have any questions, please contact our Recruitment Team on the email address above.