Skills and Inclusion Team Leader - Fixed term up to 12 months

As our Social and Financial Inclusion team continues to grow, we’re expanding our reach and creating new opportunities to provide more help and support to individuals and communities. We’re now looking for a Skills and Inclusion Team Leader to join us at this exciting time and play a key role in delivering initiatives that make a real difference to people's lives.

This is a great opportunity to lead the development and implementation of innovative approaches to tackle social and digital exclusion. You'll support your team to empower customers, enhance life skills, promote digital access, and improve overall wellbeing and tenancy sustainment.

If you're passionate about inclusion and community impact —this is the role for you!

What you’ll do

As our Skills and Inclusion Team Leader, your will:

• Lead the team to develop and implement programmes that reduce social, digital, and financial exclusion for all our customers, including young people.
• Design and deliver initiatives that enhance life skills and support access to digital equipment for people across our communities.
• Manage the Digital Equipment Scheme to ensure it reaches those who need it most, including young people and those experiencing financial hardship.
• Collaborate with the Communications team to develop digital communication strategies that promote inclusion, employability, and wellbeing.
• Create performance reports and insights using internal systems to support continuous improvement and accountability.
• Regularly review programme delivery to ensure effectiveness, value for money, and positive outcomes for customers.

What you will bring

We’re looking for someone who:

• Demonstrated ability to lead and monitor team performance, ensuring services are delivered to a high standard.
• Understands the challenges of digital, financial and social exclusion and can lead practical solutions.
• Builds strong partnerships with internal teams and external stakeholders.
• Communicates clearly and effectively across a range of channels and audiences.
• Able to use digital tools and platforms to deliver and promote services.

For more details on what we’re looking for in this role, please see the Job Description below. 

For more information or an informal chat about this role, please contact Sharon Poole, Social Inclusion Manager on 07785578236.

Please note: that interviews are scheduled for 30 and 31 July 2025

Vico Homes is accredited by Investors in People, which means we recognise that our colleagues are our most valuable asset. As an employer we can offer you a great set of benefits which includes:

• 26 days holiday (rising to 31 after 5 years' service) and statutory bank holidays;
• an extra day off on your birthday;
• generous employer pension contribution;
• happy to talk flexible working, including options for reduced hours, compressed hours or other flexible working patterns;
• a wide range of personal development opportunities;
• a fantastic health and wellbeing package;
• access to Vico Homes Rewards for a fantastic range of lifestyle savings and salary sacrifice schemes including cycle to work, home electronics and our car benefit scheme;
• one day to take part in our Volunteering Scheme; and
• "cycle to work" scheme and discounted shopping platform.

We are an equal opportunities employer and welcome applications from all.

How to apply

• Read the job description, person specification and guidance notes below.
• Complete the supporting information form below with details of how you meet the person specification.
• We also encourage you to provide your CV if you have one but please remove any information that identifies you (e.g. your name and address). 
• Email your supporting information form, and CV if you have one, to [email protected] before the closing date. Applications close at midnight on the date specified at the top of this page.

What happens next? 

• You'll receive an automatic reply to let you know we've received your application.
• We'll then score all the applications against the person specification and contact you to let you know if we're inviting you to interview. 

If you have any questions, please contact our Recruitment Team on the email address above.