After hearing customer concerns raised at a recent Police and Communities Together (PACT) meeting, we visited Brooklands Crescent for a Day of Action and Street PACT.
We were pleased how many people came to speak to us! Our Environmental Team were busy on-site removing items of bulky waste agreed with residents. We were also supported by Aico, one of our suppliers who litter picked the area.
In total, we visited approximately 101 homes with colleagues from the police. This included our tenants, owner occupiers, and private tenants. We spoke with 31 residents who told us about local issues. Where there was no one home, we left a questionnaire to give everyone a chance to have their say.
We heard about a range of concerns that confirmed some of the comments made at the PACT meeting, including:
- Drug dealing
- Drug use
- General anti-social behaviour and noise issues
- Speeding
- Parking problems
Thank you to the residents who took the time to speak with us. It was good to chat so you had a chance to tell us about any issues, we could better understand and provide reassurance or support where needed. Finding out more from customers helps us make improvements.
In the future, we'll continue to work with partners to tackle antisocial behaviour and we'll look into whether it's possible to improve the community with better parking options.