Admin Officer (Property and Building Safety) 4 Posts

Post One:    37 Hours
Post Two:    37 Hours
Post Three: 37 Hours
Post Four:   16 Hours

Vico Homes is built on the foundations of WDH. We are looking for four Admin Officers to join our Property and Building Safety Team.

A home is more than four walls and a roof. It should be a safe place. A place to start things. A place of opportunities. A place to grow. A place where you feel you belong.

These are the places we provide for today and for the future. This is what marks us out as one of the leading players in the social housing sector. We have over 32,000 homes across the north of England, home to tens of thousands of people. And people are at the centre of what we do.

Our people are approachable and professional. But we’re not afraid to be optimistic and show our passion for what we do to support our customers. We share a common vision, acting confidently to ensure we remain at the forefront of making it happen.

Together, we’re building better futures and vibrant communities.

About the role

As the Admin Officer dependent on the role your manager will be either our Assets Performance Manager or Senior Officer. You will work up to 37 hours a week on a permanent basis, working flexibly in the Vico Homes operating area based at our Head Office in Castleford.

As the Admin Officer you will be responsible for providing high‑quality administrative support, ensuring data accuracy and help to deliver a professional service aligned with our values. You’ll play a key role in managing daily tasks and supporting the Team, Managers and Heads of Service to achieve operational targets.

What you’ll do

• Act as a key point of contact, handling stakeholder queries, emails and telephone enquiries with professionalism and efficiency.
• Provide vital administrative support, including raising purchase orders, managing diaries, producing reports, typing minutes and maintaining accurate records on our IT systems.
• Collaborate with colleagues, managers and external partners to deliver projects, build strong working relationships and support the wider Assets and Sustainability team.
• Ensure all correspondence, documentation, and system housekeeping meet agreed service standards while promoting health and safety awareness in the workplace.
• Work flexibly to meet the changing needs of the service, contributing to Vico Homes’ vision and objectives with discretion and reliability.

What we’re looking for

• A Level 2 qualification (such as GCSEs or equivalent) and proven experience in office administration or a housing‑related field.
• Strong IT skills, with practical knowledge of Microsoft Office and the ability to process and present data accurately.
• Excellent communication, customer care and interpersonal skills, with the confidence to work flexibly in a performance‑driven environment.
• Self‑motivation, sound organisational ability and a commitment to supporting colleagues and meeting agreed standards and deadlines.

For more details on what we’re looking for in this role, please see the Job Description below.

For more information or an informal chat about the role or working for Vico Homes, please contact Natalie Holderness, Assets Performance Manager on [email protected] or Rebecca Tunningley, Senior Assets Officer on [email protected].

Working for Vico Homes

Want to work in a place that values you? Where you’re offered a competitive salary and a great pension? And where you can make a real difference? You’re in the right place!

We have a strong and inclusive culture and we’re always on the lookout for talented and dedicated people to be part of our teams. You spend a lot of your waking hours at work, so we offer a workplace where you can really be yourself, feel valued and access opportunities to progress and develop. We are recognised as a disability confident employer and have the Investors in People accreditation.

Working at Vico Homes brings lots of great benefits, including:

• Holidays - 26 days holiday (rising to 31 after five years' service) and an extra day off on your birthday, plus bank holidays and an Annual Leave Purchase Scheme
• Pension - generous employer pension contribution
• Flexible working - we’re happy to talk flexible working, including our WorkSmart approach to hybrid working, reduced hours, compressed hours or other flexible working patterns
• Vico Homes Rewards - a fantastic range of lifestyle savings and salary sacrifice schemes including cycle to work, home electronics and our car benefit scheme
• Colleague wellbeing - a range of initiatives to support our people including an Employee Assistance Programme, Volunteering Scheme and dedicated Wellbeing Champions
• Colleague development – a range of initiatives to support personal development including training, support with professional membership fees, internal and external qualifications, mentoring and personal coaching

How to apply and what happens next

We are an equal opportunities employer and welcome applications from all.

• Read the job description, person specification and guidance notes below
• Complete the supporting information form below with details of how you meet the person specification
• We also encourage you to provide your CV if you have one
• Email your supporting information form, and CV if you have one, to [email protected] before the closing date. Applications close at midnight on the closing date specified
• You'll receive an automatic reply to let you know we've received your application
• We'll then score all the applications against the person specification and contact you to let you know if we're inviting you to interview

If you have any questions about a career at Vico Homes, you can contact us by email on [email protected].