Assistant Delivery Manager - Repairs

Join our dynamic Property Services team, where we deliver essential repair and maintenance services that directly impact the safety, comfort, and satisfaction of our residents. As Assistant Delivery Manager, you’ll play a key role in supporting the operational delivery of emergency and responsive repairs, voids, fire safety, pest control, and asbestos management.

This is a hands-on leadership role that contributes to the smooth running of our services, ensuring compliance, quality, and value for money. You’ll work closely with Team Leaders, subcontractors, and internal colleagues to ensure high standards and customer satisfaction.

What you’ll do

• Lead and support projects within the Property Services Directorate
• Monitor and improve operational systems and procedures
• Oversee financial performance and resource planning
• Ensure compliance with health & safety and industry regulations
• Conduct site visits and inspections to maintain high standards
• Manage internal and external contractors and service providers
• Deliver toolbox talks, training, and compliance briefings
• Foster strong relationships with internal teams and external partners
• Deputise for the Delivery Manager when required

What we’re looking for

• NVQ Level 3 or equivalent in site supervision/management
• SMSTS, IOSH or similar H&S qualification (or willingness to work towards)
• Valid CSCS card and UK driving licence
• Experience in managing repairs and maintenance in housing
• Strong leadership, communication, and organisational skills
• Ability to work flexibly, including out-of-hours and emergency situations

Desirable qualifications include

• BM Trada Fire Door/Stopping Accreditation
• RSPH Level 2 in Pest Control
• Asbestos Manager qualification (e.g. UKATA HSG247)

For more details on what we’re looking for in this role, please see the Job Description below.

For more information or an informal chat about the role or working for Vico Homes, please contact Joanne Biltcliffe, Delivery Manager on 07920548124.

Please note: Interviews will take place in the week starting 24 November 2025.

Working for Vico Homes

Want to work in a place that values you? Where you’re offered a competitive salary and a great pension? And where you can make a real difference? You’re in the right place!

We have a strong and inclusive culture and we’re always on the lookout for talented and dedicated people to be part of our teams. You spend a lot of your waking hours at work, so we offer a workplace where you can really be yourself, feel valued and access opportunities to progress and develop. We are recognised as a disability confident employer and have the Investors in People accreditation.

Working at Vico Homes brings lots of great benefits, including:

• Holidays - 26 days holiday (rising to 31 after five years' service) and an extra day off on your birthday, plus bank holidays and an Annual Leave Purchase Scheme
• Pension - generous employer pension contribution
• Flexible working - we’re happy to talk flexible working, including our WorkSmart approach to hybrid working, reduced hours, compressed hours or other flexible working patterns
• Vico Homes Rewards - a fantastic range of lifestyle savings and salary sacrifice schemes including cycle to work, home electronics and our car benefit scheme
• Colleague wellbeing - a range of initiatives to support our people including an Employee Assistance Programme, Volunteering Scheme and dedicated Wellbeing Champions
• Colleague development – a range of initiatives to support personal development including training, support with professional membership fees, internal and external qualifications, mentoring and personal coaching

We are an equal opportunities employer and welcome applications from all.

How to apply and what happens next

• Read the job description, person specification and guidance notes below
• Complete the supporting information form below with details of how you meet the person specification
• We also encourage you to provide your CV if you have one
• Email your supporting information form, and CV if you have one, to [email protected] before the closing date. Applications close at midnight on the closing date specified
• You'll receive an automatic reply to let you know we've received your application
• We'll then score all the applications against the person specification and contact you to let you know if we're inviting you to interview

If you have any questions about a career at Vico Homes, you can contact us by email on [email protected]