Property Management Officer

Vico Homes is built on the foundations of WDH. We are looking for a Property Management Officer to join our Commercial Property Team.

A home is more than four walls and a roof. It should be a safe place. A place to start things. A place of opportunities. A place to grow. A place where you feel you belong.

These are the places we provide for today and for the future. This is what marks us out as one of the leading players in the social housing sector. We have over 32,000 homes across the north of England, home to tens of thousands of people. And people are at the centre of what we do.

Our people are approachable and professional. But we’re not afraid to be optimistic and show our passion for what we do to support our customers. We share a common vision, acting confidently to ensure we remain at the forefront of making it happen.

Together, we’re building better futures and vibrant communities.

About the role

As the Property Management Officer your manager will be our Commercial Management Surveyor. You will work 18.5 hours a week on a permanent job-share basis, working flexibly in the Vico Homes operating area from our Head Office in Castleford.

As the Property Management Officer you will be responsible for providing an exemplary property management service, ensuring a high standard of customer satisfaction and legal compliance is always achieved.

What you’ll do

You will deliver a comprehensive first-class Landlord / customer relationship and will also provide support to the Commercial Management Surveyor and Senior Managers within our Assets service.

What we’re looking for

• Experience in a commercial property or property management related field to manage a portfolio of investment properties to maximise income and to ensure legal, financial, statutory, health and safety, and regulatory compliance
• The ability to grow and maintain effective working relationships with internal services, and external partners and organisations
• A forward-thinking mindset, and the ability to problem solve
• A knowledge of critical Health and Safety legislation relating to property
• Knowledge and practical experience of using IT systems, including experience of using Microsoft Office
• The ability to analyse, interpret, coordinate and present information in a logical format, both written and verbally, in a timely manner
• Excellent telephone and customer care skills, and evidence of a customer focused approach to service users
• The ability to work in a fast paced, multi-disciplinary team with a flexible approach to meet the agreed standards and targets

For more details on what we’re looking for in this role, please see the Job Description below.

For more information or an informal chat about the role or working for Vico Homes, please contact Richard Taylor, Commercial Management Surveyor on 07884 791047.

Please note: Interviews will take place in the week starting 10 November 2025.

Working for Vico Homes

Want to work in a place that values you? Where you’re offered a competitive salary and a great pension? And where you can make a real difference? You’re in the right place!

We have a strong and inclusive culture and we’re always on the lookout for talented and dedicated people to be part of our teams. You spend a lot of your waking hours at work, so we offer a workplace where you can really be yourself, feel valued and access opportunities to progress and develop. We are recognised as a disability confident employer and have the Investors in People accreditation.

Working at Vico Homes brings lots of great benefits, including:

• Holidays - 26 days holiday (rising to 31 after five years' service) and an extra day off on your birthday, plus bank holidays and an Annual Leave Purchase Scheme
• Pension - generous employer pension contribution
• Flexible working - we’re happy to talk flexible working, including our WorkSmart approach to hybrid working, reduced hours, compressed hours or other flexible working patterns
• Vico Homes Rewards - a fantastic range of lifestyle savings and salary sacrifice schemes including cycle to work, home electronics and our car benefit scheme
• Colleague wellbeing - a range of initiatives to support our people including an Employee Assistance Programme, Volunteering Scheme and dedicated Wellbeing Champions
• Colleague development – a range of initiatives to support personal development including training, support with professional membership fees, internal and external qualifications, mentoring and personal coaching

How to apply and what happens next

We are an equal opportunities employer and welcome applications from all.

• Read the job description, person specification and guidance notes below
• Complete the supporting information form below with details of how you meet the person specification
• We also encourage you to provide your CV if you have one
• Email your supporting information form, and CV if you have one, to [email protected] before the closing date. Applications close at midnight on the closing date specified
• You'll receive an automatic reply to let you know we've received your application
• We'll then score all the applications against the person specification and contact you to let you know if we're inviting you to interview

If you have any questions about a career at Vico Homes, you can contact us by email on [email protected].